Frequently Asked Questions


1.  THE BASICS

Who uses LatinoVoices?
How do I get help?
How do I get started with LatinoVoices?

2.  FREE TRIAL

Can I try LatinoVoices for free before buying a membership?
Can I get a free LatinoVoices trial from a cellular phone?
Can I get another free LatinoVoices trial membership?
Can I use my free LatinoVoices trial from any phone?
I can't use my free trial. Why not?
How can I get a free trial membership at LatinoVoices?

3.  SENDING AND RECEIVING MESSAGES

How do I record my personal greeting?
What if I receive a message from a caller that I'm not interested in?
What if I receive a message that I find interesting?
What is not acceptable in my greeting?
What is the difference between a LatinoVoices "message" and a "connection request"?
What should I say in my greeting?

4.  MEMBERSHIP

What do I do if I forget or lose my LatinoVoices membership number or password?
How can I change my password?

5.  PAYMENT

How do my LatinoVoices membership charges show up on my credit card statement?
If I purchase a LatinoVoices membership online, will I get a receipt?
What if I want to be informed of specials/promotions/events?
What payment methods do you accept?
Will any charges show up on my phone bill?

6.  PRIVACY

Is my credit card/personal information secure?